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Three Success Stories with HubSpot CRM for more Bookings and Guests in the Hotel and Tourism industry

Published on 16.03.2025 by pathways digital in hubspot

A flexible and versatile platform like HubSpot can bring impressive results for guest care and marketing in the tourism industry. The use of HubSpot CRM for the hotel and tourism industry has proven particularly successful for the following 3 examples provided by HubSpot: Bluesun Hotels & Resorts, Adria Camps and Airstream.

According to HubSpot reports, all 3 companies saw significant gains in visibility, contact requests, and reservations. Important key topics were:

Guest relations and guest acquisition across all touchpoints
Optimizing travel experiences through seamless accompaniment and personalization
Booking automation with direct bookings, guest communications, and upselling

But why not read it yourself?

Huge Increase in Traffic and Leads: Bluesun Hotels&Resorts creates a significant Increase in their Income

In the hotel industry, Bluesun Hotels & Resorts relies on HubSpot with a total of 12 beachfront hotels and 1 campsite on Croatia's Adriatic coast. The well-known hotel chain introduced CRM in 2019 to optimize sales, marketing and customer service. And the results are sensational!