pathways digital | HubSpot · E-Commerce · Web Development

development

Smart Application for Customer Data Management – yuutel’s Customer Management

client project | yuutel | Telecommunications

pathways digital client project yuutel
pathways digital client project yuutel
pathways digital client project yuutel
yuutel

Simple optimization as well as updating of information and data sovereignty that remains with the customer. yuutel's customer management system simplifies the process of comparing customer data in customer management.

Clever Data Management in Interaction with Customers

The application for the customer management system solves a very typical challenge in companies, which is also of interest to yuutel: How can customer data be kept up to date at all times and how can this process be as simple as possible? The answer to this lies in an efficient combination of technology and customer contact using an application that is accessible to the team and the customers.

Opportunities and Benefits on the Customer Side

yuutel's regular customers actively check their stored data via a link. In this way, they have direct overview of stored information about their company and their employees. They can update this data themselves and, for example, define contact persons for different areas or add new employees to a data set.

Clear Value Added in Customer Management

The yuutel team benefits from a fast and error-free process with a clear structure and data sets that are reviewed and approved directly by the customers themselves. Concerning customer management, yuutel also has a central data source with current data for administration, large imports or for automated email sending. In addition, all data is stored in European hosting in compliance with GDPR.

To quickly summarize, the new customer management system has three major advantages:

  • Secure and up-to-date data records
  • Strengthened trust through more transparency
  • clear process with reduced susceptibility to errors

DSGVO-konform

Online Security

APIs & Connectivity

Datenmanagement

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